Effective Date: August 24, 2024
Introduction
At Barikiwa Crafted Elegance ("we," "our," "us"), your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase through our e-commerce platform.
1. Information We Collect
- Personal Information: When you place an order, create an account, or sign up for our newsletter, we collect personal information, including but not limited to your name, email address, phone number, shipping address, billing address, and payment details.
- Order Information: We collect details related to your purchases, such as the products you order, order date, payment method, and transaction history.
- Technical Information: We collect information about your device, browser, IP address, and browsing behavior, including the pages you visit and the time spent on our website.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website, remember your preferences, and provide a personalized shopping experience.
2. How We Use Your Information
- Order Fulfillment: We use your personal information to process your orders, arrange for shipping, and provide you with invoices and/or order confirmations.
- Customer Support: Your information helps us respond to your inquiries, provide customer service, and address any issues with your orders.
- Marketing and Promotions: With your consent, we may use your contact information to send you promotional emails, special offers, and updates on new products. You can opt-out of these communications at any time.
- Improving Our Services: We analyze technical information and usage data to improve our website’s functionality, enhance user experience, and develop new products and services.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal requests, as well as to protect our rights and the safety of our users.
3. Sharing Your Information
- Service Providers: We may share your personal information with third-party service providers who assist with payment processing, order fulfillment, shipping, and marketing. These providers are obligated to protect your information and use it solely for the services they provide to us.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
- Legal Obligations: We may disclose your information if required by law, in response to a legal process, or to protect the rights and safety of our customers and our business.
4. Data Security
We implement a variety of security measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights and Choices
- Access and Correction: You can access and update your personal information by logging into your account on our website.
- Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions provided in our emails or by contacting us directly.
- Cookie Management: You can manage cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
6. International Data Transfers
If you are accessing our website from outside [your country], please be aware that your information may be transferred to, stored, and processed in a different country. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy.
7. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Barikiwa Crafted Elegance
Email: privacy@barikiwacrafted.com
Phone: 314-498-0401