Barikiwa Crafted Elegance

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Terms and Conditions

Effective Date: August 24, 2024

Welcome to Barikiwa Crafted Elegance ("we," "our," "us"). By accessing or using our website, services, or products, you agree to be bound by these Terms and Conditions. Please read them carefully before using our site or purchasing our products.

1. Acceptance of Terms

By using our website or placing an order, you accept these Terms and Conditions in full. If you disagree with any part of these terms, you must not use our website or services.

2. Services and Products

Availability: All products and services offered on our website are subject to availability. We reserve the right to withdraw or amend any products or services without notice.
Product Descriptions: We strive to provide accurate descriptions and images of our products. However, we do not warrant that the descriptions, images, or other content available on our website are accurate, complete, reliable, current, or error-free.
Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue a product at any time without prior notice.

3. Orders and Financial Transactions

Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including, but not limited to, product availability, errors in product descriptions or pricing, or issues identified by our fraud detection system.
Payment: All payments must be made through our approved payment gateways. We do not store your payment information, and all transactions are securely processed.
Cancellation: We reserve the right to cancel orders at our discretion. If we do cancel your order, we will notify you and refund any payments made.

4. Customer Expectations and Liability

Website Availability: We aim to keep our website accessible at all times. However, we do not guarantee uninterrupted access and may occasionally restrict access for maintenance or updates.
Information Accuracy: While we make every effort to ensure the information on our website is accurate, we are not liable for any errors or omissions. You are responsible for ensuring that any products, services, or information available through our website meet your specific requirements.
Liability: To the fullest extent permitted by law, Barikiwa Crafted Elegance will not be liable for any indirect, incidental, or consequential damages arising from your use of our website, products, or services.

5. Intellectual Property and Copyright

Ownership: All content on our website, including text, images, logos, designs, and graphics, is the property of Barikiwa Crafted Elegance and is protected by copyright, trademark, and other intellectual property laws.
Use of Content: You may not copy, reproduce, distribute, or use any content from our website without our express written permission. You may share content for personal, non-commercial use with appropriate attribution to Barikiwa Crafted Elegance.
User-Generated Content: If you submit any content to our website (e.g., reviews, comments), you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and modify that content in any form.

6. User Behavior

Prohibited Activities: You agree not to use our website for any unlawful purpose or in any way that could damage, disable, overburden, or impair our website. Prohibited activities include, but are not limited to:
- Engaging in hate speech, bullying, harassment, or any other form of abusive behavior.
- Spamming, phishing, or distributing malware or viruses.
- Engaging in unauthorized promotions or commercial activities.
Account Termination: We reserve the right to terminate or suspend your account if you violate these terms or engage in any prohibited activities.

7. Termination of Services

We reserve the right to terminate or suspend your access to our website or services at our discretion, without notice, if you breach these Terms and Conditions or engage in conduct that we determine to be inappropriate or harmful to our business.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Illinois. Any disputes arising from or relating to these terms shall be resolved in the courts of Illinois.

9. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website or services following the posting of changes constitutes your acceptance of those changes.

10. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Barikiwa Crafted Elegance
Email: shop@barikiwacrafted.com
Phone: 314-498-0401

Return and Refund Policy

Effective Date: August 24, 2024

At Barikiwa Crafted Elegance, we want you to be completely satisfied with your purchase. If you are not happy with your order, our Return and Refund Policy outlines the terms and conditions under which returns and refunds can be processed.

1. Terms of Return

Return Period: You may return items within 30 days of the delivery date.
Eligibility: To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging with all tags attached.

2. State of Return

Condition: Returned items must be unworn, unwashed, and free of any damage, stains, or odors.
Packaging: The item must be returned in its original packaging, including any boxes, bags, and tags.

3. Reason for Return

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund, including any shipping costs.
Incorrect Item: If you receive the wrong product, we will cover the return shipping costs and send you the correct item at no additional charge.
Other Reasons: If you are not satisfied with your purchase for any other reason, you may return the item for a refund. Return shipping costs in these cases are the responsibility of the customer.

4. Process for Return

Initiating a Return: To initiate a return, please contact our customer service team at returns@barikiwacrafted.comwith your order number and reason for return. We will provide you with instructions on how to proceed.
Return Authorization: Once your return request is approved, you will receive a Return Authorization Number (RAN) and details on where to send your return.
Return Shipping: Please note that the customer is responsible for return shipping costs, unless the return is due to a damaged, defective, or incorrect item.

5. Process of Refund

Refund Terms: Once we receive your return and inspect the item, we will notify you of the approval or rejection of your refund.
Refund Method: If approved, your refund will be processed to your original method of payment. Depending on your payment provider, the refund may take 5-10 business days to reflect in your account.
Partial Refunds: In some cases, only partial refunds may be granted (e.g., items not in their original condition, or items returned after the 30-day return period).

6. Contact Details

If you have any questions or need assistance with your return or refund, please contact us at:

Barikiwa Crafted Elegance
Email: returns@barikiwacrafted.com
Phone: 314-498-0401

Terms and Conditions

Return and Refund Policy

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